Making claim process outsourced
Irctc charges 100 to 300 on cancelled ticket while refunding (less on lesser amount). They charge service fee .Service tax And then gateway charges as well.Cancellation charges
Gst over that too.
Epfo should also develop on the idea of making a private entity for claim filing, processing and transferring the amount. And even pension disbursement
Our work should only be compliance, recovery and management of contract with this private entity
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